Data processing terms

Last updated 28 October 2026.

These terms apply when a business uses SmartBizGo to store personal data about its clients.

  • Roles: the business is the controller; SmartBizGo is the processor.
  • Instructions: we process client data only to provide the service (booking pages, emails, reminders, invoices, exports).
  • Confidentiality and security: access is limited and each business’s data is isolated; we use encrypted connections, hashed passwords and daily backups.
  • Sub-processors: our hosting provider and email delivery on our server.
  • Assistance: businesses can export and delete data themselves; we help with requests via the contact page.
  • Deletion: on account deletion data is removed immediately and from backups within 7 days.
  • Breaches: we will notify affected businesses without undue delay.
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